Privacy policy

COLLECTED INFORMATION

‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’

“https://www.floriana.ae/ will not pass any debit/credit card details to third parties’’

“https://www.floriana.ae/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://www.floriana.ae/) cannot guarantee the security of any information that is disclosed online’’

“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”. 

The following information may be collected:

  1. The name

  2. Email address and contact information

  3. Information about your postcode, preferences, and interests

  4. Information relevant to customer surveys and/or offers

Check out the cookies we collect section for an exhaustive list of what we collect.

HOW WE USE THE INFORMATION WE COLLECT

For the following reasons, we need this information to understand your needs and provide you with a better service:

  1. Maintaining internal records.

  2. The information may be used to improve our products and services.

  3. Your email address may be used periodically to send you promotional emails about new products, special offers, or other information that we think you'll find interesting.

  4. We may also contact you for market research purposes from time to time. You may be contacted by email, phone, fax, or mail. Your information may be used to customize the website.

SECURITY

Your information is secure with us. Our online information is safeguarded and secured by physical, electronic, and managerial procedures to prevent unauthorised access or disclosure.

HOW WE USE COOKIES

A cookie is a small file that asks for permission to be placed on your computer's hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site once you agree. Cookies allow web applications to recognize you as an individual. Using information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes.

In order to identify which pages are being used, we use traffic log cookies. We use this information to analyze web page traffic and tailor our website to customer needs. Data is only used for statistical analysis and then removed from the system.

Cookies allow us to monitor which pages you find useful and which you do not, enabling us to improve our website for you. Cookies do not give us access to your computer or any information about you, other than the data you choose to share with us. Cookies can be accepted or declined. Most web browsers accept cookies automatically, but you can usually modify your browser settings to decline cookies if you wish. You may not be able to take full advantage of the website as a result.

LINKS TO OTHER WEBSITES

There may be links to other websites of interest on our website. Please note, however, that once you have left our site, we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, which are not covered by this privacy statement. If you are unsure about the privacy statement of a particular website, you should exercise caution.

CONTROLLING YOUR PERSONAL INFORMATION

Below are some ways in which you can restrict the collection or use of your personal information:

  • When filling out a form on a website, look for the box that allows you to indicate that you do not want the information to be used for direct marketing.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at cancel@floriana.ae.

It is our policy not to sell, distribute, or lease your personal information to third parties without your permission or unless required by law. If you give us permission, we may send you promotional information about third parties we think you might find interesting.

Under the Data Protection Act 1998, you may request details of personal information we hold about you. There will be a small fee. Please write to for a copy of the information we hold about you.

Please contact us at the above address if you believe any information we hold about you is incorrect or incomplete. Any incorrect information will be corrected as soon as possible.